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Module: SU002.4
Section: market

How to Install a Leadership Framework Your Startup Can Actually Scale On

Principles aren’t soft. They’re the operating system for how your startup survives speed.

What You'll Learn

This module teaches you how to define clear, usable leadership principles that shape culture, decision-making, and performance — from 3 people to 300.

Intro

Early-stage chaos isn’t a reason to skip principles. It’s the reason you need them. This module helps you define your **Startup Leadership Framework** — the guiding values and behavioral expectations that set the tone for how you operate, decide, and scale.

Newsletter

Your Startup's Ethical OKRs: Why Values Can't Wait

Hey Reader,

If your app crashes overnight, what's your move? Transparency with every customer, or hope it slides under the radar? Welcome to core values. Urgh...

This isn't just about your tech stack's resilience; it's a litmus test for those values. (Amazon: Leadership Principle - Earn Trust)

TLDR; Believing culture, values, and principles are the outcomes of growth is a rookie (and arrogant) mistake. They are the foundation of it.

LAST WEEKS FRAMEWORK:

2.3 Your Atomic ICP aka Looking For Nemo

LETS GET INTO IT:

I get it, committing to values seems antithetical to us StartUp pirates, the "whatever it takes" crew, the "wing it till you win it" team, the hackers, the dreamers, the fighters. I hear you. But remember, even pirates set sail with a code. (Amazon: Be Frugal)

It seems absurd when you're fighting to survive I'm out here talking about culture? Here's the epic irony: the very reasons you might brush this off (speed, survival, agility) are precisely why these principles are critical. They're what enable the growth and velocity, especially when navigating the unknown (Amazon: Ownership).

Even worse, you're tasked with etching these values in stone, leaving no room to alter them with every shift in direction (intentional or not). (Amazon: Commit)

Even worse, it demands that you think deeply about the kind of leader you want to be and the company you are building. (Amazon: Be Right, Often)

Even worse, this isn't something you can put off until post MVP release. Your principles are the bedrock upon which everything else stands. They shape everything, even the way you code (Amazon: Insist on the Highest Standards).

Learn from the titans: Amazon, PWC, and Walmart. This workbook includes their principles and asks some challenging questions to help you create your own.

Having, knowing, and choosing when to lean into or step back from these values defines your path. They are your company's ethical OKRs.

When the idea of dedicating precious bandwidth to defining values seems utterly impractical, remember: you don't just have the right to define values; you have the responsibility. It's your values that provide direction during pivots, enhance teamwork and fundamentally unify your efforts towards accelerated growth (Amazon: Learn and Be Curious).

It's easy to misconstrue startup culture as the sum of your Slack emojis and late-night hackathons. But your culture and by extension, your success is directly tied to the leadership principles you embody and enforce. Whether it's making tough calls with integrity or fostering innovation and customer obsession, these are your values (Amazon: Think Big).

Happy leading… As always, you are welcome to grab time with me.

-- James

Myths & False Signals

Startup culture happens whether you design it or not. These myths let it grow into something that breaks.

  • You think principles are for big companies — they’re how small ones scale with integrity.
  • You assume values are posters — they’re decision filters.
  • You wait for culture to emerge — by then, it’s already hard to fix.
  • You copy someone else’s — but startup DNA has to be founder-fitted.
  • You think clarity kills creativity — but clarity is what frees great people to run.

Frequently Asked Questions

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